Effective Date: [1st January 2026]
Return Policy
We offer a 30-day return policy. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is required. Please do not send your purchase back to the manufacturer.
Non-Returnable Items
The following items cannot be returned:
- Perishable goods (food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids or gases
- Gift cards
- Downloadable software products
- Certain health and personal care items
Partial Refunds
Partial refunds may be granted in the following cases:
- Items with obvious signs of use
- Opened CDs, DVDs, software, or video games
- Items not in original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
Refund Process
Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within a few business days.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If you still have not received your refund, contact us at:
[office@flintfindsllc.com]
Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged. To request an exchange, contact us at [office@flintfindsllc.com] and send your item to [Unit 11 12 Arbonway Lockridge W.A 6054].
Return Shipping
To return your product, mail it to [Unit 11 12 Arbonway Lockridge W.A 6054].
You are responsible for return shipping costs. Shipping costs are non-refundable. If a refund is issued, return shipping costs may be deducted. For high-value items, we recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Contact Us
For questions related to refunds and returns, contact us at:
[office@flintfindsllc.com]